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Emotional Intelligence Matterstm
Presented by Steven M. Sultanoff, Ph.D.

Emotional Intelligence Training Programs

Program 1	Program 2	Program 3
Exploring EI                 Identifying          Emotional Reactions	Understanding EI      Assessing      Emotional Reactions	Developing EI      Managing       Emotional Reactions
Frequently Asked Questions--FAQ

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Exploring Emotional Intelligence;   Identifying Emotional Reactions
Style of Instruction:	Didactic
Method of Instruction:	Lecture; PowerPoint Presentation
Length of Program:	1-3 hours
Goals:	To develop a basic knowledge of emotional intelligence

Like all skills (such as learning a sport or musical instrument), emotional intelligence can be developed through didactic instruction, role modeling, and direct experience. 

Didactic instruction sets the stage as it creates an awareness of the elements of emotional intelligence.  This parallels learning, for example, to play tennis.  The first step generally involves creating an awareness of what the skill(s) involve. The process of didactic instruction is a cognitive (awareness) process.

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Understanding Emotional Intelligence;  Assessing Emotional Reactions
Style of Instruction:	Didactic and Role Modeling
Method of Instruction:	Lecture; PowerPoint Presentation, video, discussion
Length of Program:	3-4 hours
Goals:	To develop a basic knowledge of emotional intelligence, and demonstrate how emotional intelligence is applied in practical situations.

Role Modeling involves one person demonstrating (generally visually) to the learner. A parent serves as a role model to his/her children by demonstrating emotional intelligence when he/she reacts to situations in daily life. A tennis instructor has a student watch others play so he can point out what is and is not effective skill.

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Developing Emotional Intelligence;  Managing Emotional Reactions
Style of Instruction:	Didactic, Role Modeling, and Experiential Learning
Method of Instruction:	Lecture; PowerPoint Presentation, video, discussion, and exercises and activities that help participants experience emotional and behavioral reflexes
Length of Program:	4+ hours
Goals:	To develop a basic knowledge of emotional intelligence, and demonstrate how emotional intelligence is applied in practical situations, and create opportunities for participants to experience their own emotional and behavioral reactions to everyday activities.

Direct experience (also called experiential learning) involves both repeated practice and direct experience.  Direct experience can involve an individual sensing his/her emotions and developing the capacity to express or choose not to express those emotions.  It involves the capacity to feel and act effectively on one's feelings.  Dealing effectively, for example, with frustrating experiences is one type of emotional intelligence.  

Emotional intelligence can also be developed by experiencing the emotional intelligence of another person. For example, an emotionally intelligent parent can create an atmosphere where a child experiences/feels that parent's capacity to manage emotional experiences and act effectively on his/her emotions.  Children of emotionally intelligent parents grow to the level of emotional intelligence of their parents. This is a slow process of repetitive experience.  It is parallel to learning a sport (e.g. tennis) or to play a musical instrument (piano).  Learning the skills of emotional intelligence requires persistence and repetition as well as feedback on the specific skills being learned.

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The human race has one really effective weapon, and that is laughter.
Mark Twain, U.S. Author (1835-1910)

Sponsored by:

HumorMatterstm
Steven M. Sultanoff, Ph.D.
Mirthologist and Clinical Psychologist
3972 Barranca Pkwy. Suite J-221
Irvine, CA 92606
949-551-8839
949-654-4500

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