This page is being developed and expanded and will eventually be located at www.eimatters.com
Emotional Intelligence Matterstm
Presented by Steven M. Sultanoff,
Ph.D.
Emotional Intelligence Training Programs
Program 1 | Program 2 | Program 3 |
Exploring EI |
Understanding
EI |
Developing EI Managing Emotional Reactions |
Exploring Emotional Intelligence; Identifying Emotional Reactions |
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Didactic |
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Lecture; PowerPoint Presentation |
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1-3 hours |
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To develop a basic knowledge of emotional intelligence |
Like all skills (such as learning a sport or musical instrument), emotional intelligence can be developed through didactic instruction, role modeling, and direct experience.
Didactic instruction sets the stage as it creates an awareness of the elements of emotional intelligence. This parallels learning, for example, to play tennis. The first step generally involves creating an awareness of what the skill(s) involve. The process of didactic instruction is a cognitive (awareness) process.
Understanding Emotional Intelligence; |
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Didactic and Role Modeling |
Method of Instruction: | Lecture; PowerPoint Presentation, video, discussion |
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3-4 hours |
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To develop a basic knowledge of emotional intelligence, and demonstrate how emotional intelligence is applied in practical situations. |
Role Modeling involves one person demonstrating (generally visually) to the learner. A parent serves as a role model to his/her children by demonstrating emotional intelligence when he/she reacts to situations in daily life. A tennis instructor has a student watch others play so he can point out what is and is not effective skill.
Developing Emotional Intelligence; |
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Didactic, Role Modeling, and Experiential Learning |
Method of Instruction: | Lecture; PowerPoint Presentation, video, discussion, and exercises and activities that help participants experience emotional and behavioral reflexes |
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4+ hours |
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To develop a basic knowledge of emotional intelligence, and demonstrate how emotional intelligence is applied in practical situations, and create opportunities for participants to experience their own emotional and behavioral reactions to everyday activities. |
Direct experience (also called experiential learning) involves both repeated practice and direct experience. Direct experience can involve an individual sensing his/her emotions and developing the capacity to express or choose not to express those emotions. It involves the capacity to feel and act effectivelyon one's feelings. Dealing effectively, for example, with frustrating experiences is one type of emotional intelligence.
Emotional intelligence can also be developed by experiencing the emotional intelligence of another person. For example, an emotionally intelligent parent can create an atmosphere where a child experiences/feels that parent's capacity to manage emotional experiences and act effectively on his/her emotions. Children of emotionally intelligent parents grow to the level of emotional intelligence of their parents. This is a slow process of repetitive experience. It is parallel to learning a sport (e.g. tennis) or to play a musical instrument (piano). Learning the skills of emotional intelligence requires persistence and repetition as well as feedback on the specific skills being learned.