This page is being developed and expanded and will eventually be located at www.eimatters.com

Emotional Intelligence Matterstm
Presented by Steven M. Sultanoff, Ph.D.

Emotional Intelligence Training Programs

Program 1 Program 2 Program 3

Exploring EI
      

         Identifying
 
        Emotional Reactions

Understanding EI

     Assessing
     Emotional Reactions 

Developing EI

     Managing
 
     Emotional Reactions

   

Frequently Asked Questions--FAQ

   

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Exploring Emotional Intelligence;  

Identifying Emotional Reactions

Style of Instruction:

Didactic
        
Method of Instruction: 
Lecture; PowerPoint Presentation

Length of Program:

1-3 hours


Goals:

To develop a basic knowledge of emotional intelligence

Like all skills (such as learning a sport or musical instrument), emotional intelligence can be developed through didactic instruction, role modeling, and direct experience

Didactic instruction sets the stage as it creates an awareness of the elements of emotional intelligence.  This parallels learning, for example, to play tennis.  The first step generally involves creating an awareness of what the skill(s) involve. The process of didactic instruction is a cognitive (awareness) process.

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Understanding Emotional Intelligence; 
Assessing Emotional Reactions

Style of Instruction: 

Didactic and Role Modeling
          Method of Instruction:  Lecture; PowerPoint Presentation, video, discussion

Length of Program:

3-4 hours

Goals: 

To develop a basic knowledge of emotional intelligence, and demonstrate how emotional intelligence is applied in practical situations.

Role Modeling involves one person demonstrating (generally visually) to the learner. A parent serves as a role model to his/her children by demonstrating emotional intelligence when he/she reacts to situations in daily life. A tennis instructor has a student watch others play so he can point out what is and is not effective skill.

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Developing Emotional Intelligence; 
Managing Emotional Reactions

Style of Instruction: 

Didactic, Role Modeling, and Experiential Learning
          Method of Instruction:  Lecture; PowerPoint Presentation, video, discussion, and exercises and activities that help participants experience emotional and behavioral reflexes

Length of Program:

4+ hours

Goals: 

To develop a basic knowledge of emotional intelligence, and demonstrate how emotional intelligence is applied in practical situations, and create opportunities for participants to experience their own emotional and behavioral reactions to everyday activities.

Direct experience (also called experiential learning) involves both repeated practice and direct experience.  Direct experience can involve an individual sensing his/her emotions and developing the capacity to express or choose not to express those emotions.  It involves the capacity to feel and act effectivelyon one's feelings.  Dealing effectively, for example, with frustrating experiences is one type of emotional intelligence.  

Emotional intelligence can also be developed by experiencing the emotional intelligence of another person. For example, an emotionally intelligent parent can create an atmosphere where a child experiences/feels that parent's capacity to manage emotional experiences and act effectively on his/her emotions.  Children of emotionally intelligent parents grow to the level of emotional intelligence of their parents. This is a slow process of repetitive experience.  It is parallel to learning a sport (e.g. tennis) or to play a musical instrument (piano).  Learning the skills of emotional intelligence requires persistence and repetition as well as feedback on the specific skills being learned.

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Humor Matters™

Steven M. Sultanoff, Ph.D.
Mirthologist and Clinical Psychologist
3972 Barranca Pkwy. Suite J-221
Irvine, CA 92606
714-665-8801